March 15, 2012
Are Social Media Campaigns Like Kony Successful in Effecting Change?
First published on Technorati by Madeline Bernstein.
The use of social media as an activist tool poses interesting questions. The Joseph Kony video is a great case study. The film, celebrity involvement, a charity, Facebook, Twitter, and the ability to click and see the story of a Ugandan war lord and his treatment of children on 100 million smart phones sparked an international conversation. Debates over Ugandan politics, the motives and legitimacy of the charity (Invisible Children) who created the video, the frustration of journalists who reported the story 2 years ago to an apathetic audience, and whether the actual facts were vetted properly – lit up the airwaves and internet.
The discussions are useful. They serve as a natural fact checking process to determine whether there is a real problem that needs addressing, whether this was a fundraising manipulation by a charity, or both. Of course, more people will watch the video than read assorted articles by experts in that area, but, the information is out there to evaluate. Arguing whether this method of messaging is over simplified, sensational, biased, and bad for children is likewise useful as allows us to examine how we receive, process and restate information to each other and to our politicians. The celebrity factor is also at play here. Journalists couldn’t get the story heard years ago yet with the nudge of a couple of celebrity re-tweets it went viral. In other words, if the subject is interesting to Justin Bieber or Rihanna, we are more likely to hear about it.
The ultimate question seems to be whether or not this type of activism is successful in effectuating positive change and therefore should be replicated. Success is defined in the eyes of the beholder. The goal of raising awareness and funds is not the same as actually arresting a war criminal and changing a political system. We know the use of social media can succeed in achieving the former, but we are not so sure about the latter. Additionally, one wonders how many times it could work successfully before the responding clickers lose interest or become desensitized to endless horrors and injustices.
In October of 2010, Malcolm Gladwell published an article for The New Yorker entitled “Why The Revolution Will Not Be Tweeted”. Comparing the civil rights movement in the 1960s, and other social revolutions, Gladwell asks the same question. He describes the scene where 4 black college students sat down at a “whites only” lunch counter in Greensboro North Carolina and refused to leave their seats. The restaurant would not serve them. More protesters gathered on their behalf, sit-ins began and eventually 70,000 students were actively involved in the protest. He argues that this type of “high risk strong-tie” commitment is not created through social media platforms which are built upon “weak-tie connections”. Gladwell goes on to say: “ Facebook activism succeeds not by motivating people to make a real sacrifice but by motivating them to do the things that people do when they are not motivated enough to make a real sacrifice. We are a long way from the lunch counters of Greensboro.”
It seems social media activism is still evolving. Knowledge is critical. We need to know of a problem to solve it. Now 100 million people know something. Critical thinking about the information allows the vetting, analysis and evaluation of the issue to occur. Then old school hard work must follow to ultimately accomplish change. Documentation, constituency building, organizing and developing strategic plans to implement reforms must also occur.
Knowing is better than not knowing, but clicking is not action.
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